SANDOS CARACOL ECO RESORT

SANDOS CARACOL ECO RESORT – PLAYA DEL CARMEN

 

Sandos Caracol Eco Resort
4.5
Based on 7775 reviews
powered by Google

From $112.00 Per Person Nightly Rate
The sample prices listed are based on our best available rate for stays in September, low season. Prices are per person, per night, based on double occupancy (two adults) and are subject to availability and may change without notice.

Overview

Sandos Caracol Eco Resort is an all-inclusive hotel in Playa del Carmen, located on a beautiful, unspoiled white-sand beach. Designed for nature lovers and explorers, this hotel lies in the middle of a lush, green area at the edge of an exotic jungle surrounded by cenotes, mangroves and natural lagoons. Perfect for family fun, Sandos Caracol boasts adventure options for children with a water park and a kids club, in addition to the myriad of amenities and facilities offered to guests of all ages.

HIGHLIGHTS

  • All-Inclusive Plan
  • 955 Rooms
  • 8 Restaurants
  • 10 Bars
  • Beachfront
  • Family Friendly

EXPERIENCE THE DIFFERENCE

Sandos Caracol Eco Resort is an all-inclusive hotel in Playa del Carmen located on a beautiful, unspoiled white-sand beach. Designed for nature lovers and explorers, this hotel lies in the middle of a lush, green area at the edge of an exotic jungle surrounded by cenotes, mangroves and natural lagoons; an ecologically-rich environment for those who dream about a natural beach escape. Sandos Caracol is a family-friendly hotel, offering adventure options for children with a water park and a Kid’s Club. In addition, this Riviera Maya hotel boasts gorgeous gardens, delicious à la carte restaurants, tennis courts, nightclub and wedding/meeting facilities. For guests who love nature and animals and wish to explore the turquoise waters of the Mexican Caribbean, Sandos Caracol offers the perfect vacation destination.

Water Park
Sandos Caracol Eco Resort is excited to announce a new addition to their water park! There are now 12 brand new slides for kids, teens and adults added on to the 17 that the water park already contains! And the best part? It’s part of the resort’s all-inclusive plan! The water park features 29 slides and is divided into three areas: the Aqua Park for young children with 17 mini slides, a children’s area with 5 slides and an area for teenagers and adults with 7 slides.

Live the All-Nature Experience
The All-Nature Experience is a unique eco-activities program which allows guests to explore and learn about Sandos Caracol Eco Resort on-site ecosystems throughout the week. Offering seven daily themed tours, Gueses can choose the theme that best fits their vacation style to experience several related eco-activities tied into one tour:

The Soul of Nature
Water World
Adventure
Ancient Maya Cooking
Magic Village
Maya World
Nature and Survival

Green Sustainable Hotel
A Green / Sustainable Property – Second Party Certified.
Sandos Caracol participates in Travellife Gold, a second-party certification program. Second-party certification measures the property’s impact on one or more of the following: environment, community, cultural-heritage and the local economy. An assessment of a company’s sustainable tourism practices has been performed by an assessor or auditor that is not independent of the second-party certification program.

Built around a natural ecosystem, the resort’s dedication to low impact on its environment means the monkeys and tropical birds are right outside the door. Kids love it! Children are a definite priority at Sandos Caracol, which offers a Kids Club for games and crafts, and a program for teens that includes Wii and Xbox games.


Exceptional Eco Accommodations
The all-inclusive Sandos Caracol Eco Resort Select Club offers luxury eco rooms with access to a private pool with hot tub and a private beach area with hammocks and a waiter service. All rooms at Sandos Caracol Eco Resort Select Club feature furniture made with wood from eco-certified forests. They also include low-energy air conditioning, LED lights and solar-heated water. All feature iPod docks, satellite TV, 24-hour room service and Wi-Fi.

Wake up to the sounds of wildlife under a jungle canopy at the all-inclusive Sandos Caracol Eco Resort. The property inhabits the edge of a natural jungle; guestrooms are spread throughout 78 three-story buildings set into the forest. The resort features seven restaurants; three buffet-style and four à la carte. An outdoor pool includes a swim-up bar; another pool is designed especially for children. The kids’ club offers supervised activities for the younger guests. A theater features shows every night. The full-service Spa Sandos offers a range of services including massages, facials and body treatments. An ATM, concierge services, tour assistance and laundry/dry cleaning services are also available.

Signature Eco Collection

All guestrooms in the Signature Eco Collection include:

  • WiFi in the room
  • Purified water dispenser
  • In-room safe (laptop compatible)
  • Minibar with snacks (restocked daily)
  • 24-hour room service
  • Makeup mirror
  • Hairdryer
  • Shower
  • Iron and ironing board
  • Air conditioning (individual control)
  • Bathrobes and slippers
  • Balcony or terrace

* Room categories are not indicative of room views. Rooms with a pool view or ocean view are available upon request and are subject to a higher rate.


INSPIRED BY NATURE
Designed with family in mind

The new Signature Eco Collection rooms at Sandos Caracol Eco Resort are perfect for families. These rooms are located in the Family Section of the resort, and have been designed and furnished to promote comfort, relaxation, and convenience, providing everything you and your family need for a perfect vacation in a tropical paradise.
The relaxing jungle inspired décor and large comfortable beds mean you and your family will sleep peacefully and awake reinvigorated and ready to experience all the fun and adventure that awaits you at Sandos Caracol.

Signature Eco Collection

All guestrooms in the Signature Eco Collection include:

WiFi in the room
Purified water dispenser
In-room safe (laptop compatible)
Minibar with snacks (restocked daily)
24-hour room service
Makeup mirror
Hairdryer
Shower
Iron and ironing board
Air conditioning (individual control)
Bathrobes and slippers
Balcony or terrace

STANDARD ROOM


ROOM DETAILS

Bed: 1 King Bed or 2 Double Beds
Occupancy: 3 adults and 1 child OR 2 adults and 2 children
View: Jungle View
Size: 419 ft²

WHAT´S INCLUDED

Minibar
Hairdryer
Cable TV
Air conditioning
Laptop-size safe
Clock radio with alarm
Telephone
Balcony

EXTRA COST

Long distance calls
Laundry service
Late check-out *subject to availability

Starting from $112.00 a night per person


ECO FAMILY SUPERIOR

INSPIRED BY NATURE
The perfect room option for guests seeking child-friendly accommodation. Featuring modern style decor inspired by the surrounding jungle, these rooms have a king size bed and a bunk bed for two children. You’ll also find upgraded amenities like free in-room Wi-Fi, 24-hour room service, plus bathrobes and slippers for added comfort.

ROOM DETAILS

Bed: 1 King Bed and Bunk bed for 2 children
Occupancy: 3 adults and 1 child OR 2 adults and 2 children
View: Jungle View
Size: 322 ft²

WHAT´S INCLUDED

Balcony
In-room WiFi
24-hour room service
Bathrobes and slippers
Laptop-size safe
Air conditioning with climate control
Vanity mirror
Minibar
Iron and ironing board
Hairdryer
Telephone

EXTRA COST

Laundry service
Long distance calls
Late check-out *subject to availability

Starting from $125.00 a night per person


ECO FAMILY SUITE

PRIVATE BALCONY WITH PLUNGE POOL
The Eco Family Suites are perfect for families especially if you’ve never stay in a hotel room with a private pool before. Your private balcony has its very own plunge pool which makes the Eco Family Suites one of the most unique rooms in the resort.

You will have excellent views of the jungle from the private balcony where you can spot exotic birds including the elusive Red Collared Toucan (if you are lucky).

The Eco Family Suites sleeps 2 adults and 3 children with one master bedroom complete with king-size bed and a fun bunk bed for three. The stylish bathroom includes 2 luxurious showers, plush bathrobes, and complimentary toiletries. You also have access to 24-hour room service, free in-room Wi-Fi, and more.

ROOM DETAILS

Bed: 1 King Bed and Bunk Bed for 3 children
Maximum Occupancy: 3 Adults and 2 children OR 2 Adults and 3 children
Minimum Occupancy: 2 adults and 2 children
View: Jungle View
Size: 441 ft²

WHAT´S INCLUDED

Balcony with plunge pool
2 showers and 2 WCs
In-room WiFi
24-hour room service
Bathrobes and slippers
Air conditioning with climate control
Iron and ironing board
Telephone
Laptop-size safe
Vanity mirror
Minibar

EXTRA COST

Long distance calls
Laundry service
Late check-out *subject to availability

Starting from $223.00 a night per person


ECO FAMILY PENTHOUSE

LUXURY FAMILY PENTHOUSE
Our most luxurious suite, the Eco Family Penthouse sleeps 2 adults and 3 children with a prime location overlooking the water park making it the ultimate luxury suite for families. The 387 square feet of living space includes a master bedroom with ensuite bathroom, and a separate bedroom with bunkbed for 3 children plus a private bathroom. Extra amenities include free Wi-Fi, bluetooth music network, 24-hour room service, and more.

ROOM DETAILS

Bed: 1 King Bed in Master Bedroom, Bunk Bed for 3 children, and 1 Sofa
Maximum Occupancy: 3 Adults and 2 children OR 2 Adults and 3 children
Minimum Occupancy: 2 adults and 2 children
View: Jungle View
Size: Master bedroom: 387 sq ft and separate bedroom: 300 ft²

WHAT´S INCLUDED

Master room with double sink, shower and WC
Separate bedroom with its own bathroom with sink, shower and WC
In-room WiFi
Bluetooth music network
50” LED TV in each room
24-hour room service
Air conditioning with climate control
Bathrobes and slippers
Iron and ironing board
Telephone
Laptop-size safe
Vanity mirror
Minibar

EXTRA COST

Laundry service
Long distance calls
Late check-out *subject to availability

Starting from $242.00 a night per person


OUR EXCLUSIVE ADULTS ONLY SECTION
Enjoy the exclusive Select Club, an Adults Only section for ages 18 and up located within Sandos Caracol. These rooms are located in a pristine area along the edge of the tropical jungle, overflowing with birds and local wildlife. The exclusive surroundings create a relaxing environment, intended to provide a romantic, luxury setting for adult guests.

FEATURES AND ACCOMMODATIONS

  • EXCLUSIVE POOL AREA
    The Select Club Adults Only pool area at Sandos Caracol provides a serene and relaxing atmosphere, along with a nearby jacuzzi area for added luxury.
  • PRIVATE CHECK-IN
    Upon your arrival at the resort, you can check in privately and receive customized service.
  • EXCLUSIVE BEACH AREA
    Select Club Adults Only guests can enjoy a day on the sand in an exclusive beach area, complete with loungers and bali beds for full relaxation.
  • OCEANFRONT CLUBHOUSE
    Select Club guests have access to an exclusive beachside clubhouse with Premium drinks, hors d’oeuvres, lockers and showers, and a living area.
  • LA JUNGLA RESTAURANT
    Set by the pool, this exclusive open-air restaurant serves delicious à la carte breakfasts and lunches for Select Club guests.
  • ROOM SERVICE
    During your stay in the Select Club Adults Only section, you’ll have access to a 24-hour room service menu, perfect for breakfast in bed or midnight cravings.

SELECT CLUB SUPERIOR ROOM

A SECLUDED PARADISE
Perfect if you want a little something extra when it comes to adult only accommodation such as comfortable bedding, jungle inspired decor, Wi-Fi access, full sized balcony, jungle views, and much more. You’ll have 24-hour room-service, perfect for those days when you feel like a little breakfast in bed.

ROOM DETAILS

Bed: 1 king bed or 2 double beds
Occupancy: 3 Adults
View: Jungle View
Size: 420 ft²

WHAT´S INCLUDED

Welcome bottle of sparkling wine and fruit plate
In-room WiFi
Select bracelet
24-hour room service
Plush bathrobes
Laptop-size safe
Minibar
42” plasma TV with satellite
Balcony
Air conditioning with climate control
Hairdryer
Vanity mirror
Iron and ironing board
Hot & cold water dispenser

EXTRA COST

Laundry service
Long distance calls
Late check-out *subject to availability

Starting from $125.00 a night per person


SELECT CLUB DELUXE

PRIVATE JACUZZI + SPACIOUS TERRACE
The in-room jacuzzi is the perfect spot for enjoying a glass of wine or a little bit of room service. You’ll have access to the exclusive Select Club areas including the adults only swimming pool and beach-club section. The Select Club Deluxe has 441.32 FT² of living space and comfortably sleeps 3 adults. The jungle views offer the opportunity to see some of the resident Howler Monkeys and Spider monkeys that hang-out (no pun intended) around the resort.

ROOM DETAILS

Bed: 1 King Bed and: 1 Sofa Bed
Occupancy: 3 Adults
View: Jungle View
Size: 441.32 ft²

WHAT´S INCLUDED

In-room jacuzzi
Welcome bottle of sparkling wine and fruit plate
Integrated living area
Select bracelet
In-room WiFi
24-hour room service
Minibar
Plush bathrobes
Laptop-size safe
Hot & cold water dispenser
Iron and ironing board
42” plasma TV with satellite
Balcony
Air conditioning with climate control
Vanity mirror
Hairdryer

EXTRA COST

Laundry service
Long distance calls
Late check-out *subject to availability

Starting from $136.00 a night per person


SELECT CLUB PENTHOUSE

LUXURY PENTHOUSE SUITE
With 667 FT² of living space the Luxury Penthouse Suite sleeps up to 3 adults and features an outdoor terrace with a spacious jacuzzi perfect for soaking away your stress. The suite has a large master bedroom with a king size bed and a separate living area with a stylish sofa bed. As a guest in the Luxury Penthouse Suite you have access to the exclusive Select Club facilities and you also have 24 room service.

ROOM DETAILS

Bed: 1 King Bed and 1 Sofa Bed
Occupancy: 3 Adults
View: Jungle View
Size: 667 ft²

WHAT´S INCLUDED

Terrace with jacuzzi
Separated living room with sofa bed
Select bracelet
In-room WiFi
24-hour room service
Plush bathrobes
Laptop-size safe
Hot & cold water dispenser
Minibar
Air conditioning with climate control
Vanity mirror
Hairdryer
Iron and ironing board

EXTRA COST

Laundry service
Long distance calls
Late check-out *subject to availability

Starting from $161.00 a night per person


ROYAL ELITE SECTION

FEEL THE SEA BREEZE RIGHT OUT YOUR WINDOW
The Royal Elite section has the most eco-efficient rooms in the Riviera Maya. With these beautiful rooms, you don’t have to sacrifice luxury to be eco friendly!

  • FEATURES AND ACCOMMODATIONS OF THE ROYAL ELITE SECTION
  • In-Room WiFi
  • Shopping Area
  • Water Sport Center
  • Adults Pool 18+
  • Chill Out Pool
  • Main Pool
  • Aquapark
  • Exclusive Reception
  • Snacks & Bars
  • Fitness Center 18+
  • A la Carte Restaurants
  • Night performances
  • Room Service 24 Hours a Day
  • Private Concierge
  • Ocean Front Club House (18+)
  • Tennis Courts
  • Buffet Restaurant

ROYAL ELITE SUPERIOR

LUXORIOUS ECO FRIENDLY ROOMS
You’ll love the rooms location by the resort’s main pool situated just in front of the beach area! These luxurious rooms have been designed with eco-sustainable features like solar-powered water heating and LED lights, in addition to special amenities like Premium liquor, 24-hour room service, in-room Wi-Fi, plush bed linen, cozy bathrobes + slippers, and more.

ROOM DETAILS

Bed: 1 king bed or 2 double beds
Occupancy: 2 Adults and 2 Children or 3 Adults
View: Pool View and Partial ocean view (subject to availability)
Size: 420 ft²

WHAT´S INCLUDED

Balcony or terrace
In-room WiFi
Air conditioning with climate control
Minibar
Luxury linens & pillows
Internal water recycling system
Solar water heating system
Plush bathrobes
Select bracelet
24-hour room service
Laptop-size safe
Hot & cold water dispenser
iPod docking station
LED lighting system
42” plasma TV with satellite
Vanity mirror
Hairdryer
Iron and ironing board

EXTRA COST

Laundry service
Long distance calls
Late check-out *subject to availability

Starting from $161.00 a night per person


ROYAL ELITE ONE BEDROOM SUITE

FAMILY FRIENDLY SUITES
Designed for families, these contemporary-styled suites have a spacious bedroom with a plush king-size bed plus a separate living room with double sofa bed. The spacious balcony has lovely views of the swimming pool and a partial ocean view. As a guest you also have extras such as premium liquor, 24-hour room service, in-room Wi-Fi, cozy plush bathrobes and slippers.

ROOM DETAILS

Bed: 1 King Bed in Master Bedroom and 1 Sofa Bed
Occupancy: 2 Adults and 2 Children or 3 Adults
View: Pool View and Partial ocean view (subject to availability)
Size: 667 ft²

WHAT´S INCLUDED

Balcony or terrace
In-room WiFi
Separated living room with sofa bed
Select bracelet
24-hour room service
Iron and ironing board
Air conditioning with climate control
Minibar
Luxury linens & pillows
Internal water recycling system
Solar water heating system
Plush bathrobes
Laptop-size safe
Hot & cold water dispenser
iPod docking station
LED lighting system
42” plasma TV with satellite
Vanity mirror
Hairdryer

EXTRA COST

Laundry service
Long distance calls
Late check-out *subject to availability

Starting from $198.00 a night per person


ROYAL ELITE PENTHOUSE

ECOFRIENDLY PENTHOUSE
Disconnect and relax in style as you soak in the in-room jacuzzi tub, or take-in the rich colors of the Caribbean sunrise from the balcony. Each of these rooms has a master bedroom area as well as a living area with sofa bed. The Royal Elite Penthouse sleeps 2 adults and 2 children.

ROOM DETAILS

Bed: 1 King Bed and 1 Sofa Bed
Occupancy: 2 Adults and 2 Children or 3 Adults
View: Pool View and Partial ocean view (subject to availability)
Size: 667 ft²

WHAT´S INCLUDED

In-room jacuzzi
Terrace
Living area with sofa bed
In-room WiFi
24-hour room service
Select bracelet
Air conditioning with climate control
Minibar
Luxury linens & pillows
Internal water recycling system
Solar water heating system
Plush bathrobes
Laptop-size safe
Hot & cold water dispenser
iPod docking station
LED lighting system
42” plasma TV with satellite
Vanity mirror
Hairdryer

EXTRA COST

Laundry service
Long distance calls
Late check-out *subject to availability

Starting from $211.00 a night per person


Sandos Caracol Eco Resort offers family vacations, romantic weddings, a relaxing spa and ecologically-themed adventure tours. The Sandos All-Inclusive Plan offers the room of your choice, national beverages, specialty restaurants and an international buffet, nightly entertainment, a variety of water sports and a kid’s club. Sandos Caracol Eco Resort is set within the Grand Coral Complex, 2 miles from Playa del Carmen and the shopping and dining of Fifth Avenue. The wildlife and Aqua Park make this a perfect choice for families. The resort is divided into 3 sections designed to satisfy the needs of all travelers:
– The Sanditos Family Section features guaranteed fun for the little ones with the water park, fountains, water games, kid-friendly snack bar and kids club
– The Select Club Adults Only Section for guests 18+ offering more privacy, peace and personalized attention.
– The Royal Elite Rooms Section – features luxurious eco-friendly beachfront suites and offers a private, tranquil atmosphere with fresh, minimalist design.

Exclusive Select Club Lounge/Club House
The Sandos Caracol Eco Resort Select Club House includes a private concierge, an exclusive gourmet menu for breakfast and lunch and a small business center. The Oceanfront Select Club House includes a butler service, premium liquor bar with gourmet canapés, living room with TVs and a reading area with a selection of books. There are also pool tables and showers with towels and lockers.

The resort features seven restaurants; three buffet-style and four à la carte. An outdoor pool includes a swim-up bar; another pool is designed especially for children. The kids’ club offers supervised activities for the younger guests. A theater features shows every night. The full-service Spa Sandos offers a range of services including massages, facials and body treatments. An ATM, concierge services, tour assistance and laundry/dry cleaning services are also available.

Internet Access
Available in some rooms: Wi-Fi
Available in some public areas: Wi-Fi

Water Park
Sandos Caracol Eco Resort is excited to announce a new addition to their water park! There are now 12 brand new slides for kids, teens and adults added on to the 17 that the water park already contains! And the best part? It’s part of the resort’s all-inclusive plan! The water park features 29 slides and is divided into three areas: the Aqua Park for young children with 17 mini slides, a children’s area with 5 slides and an area for teenagers and adults with 7 slides.
Minimum height for the 5 new kid’s slides: 1.10 meters / 3 feet 7 inches. Minimum height for the 7 teen/adult slides: 1.40 meters / 4 feet 7 inches.

Sandos Kids
The resort features a Kids Club, open from 10 am-8 pm, with a fully-supervised activities program, which includes games, crafts and a mini disco. As a daily activity, all children that are enrolled in the complimentary Kids Club will enjoy a trip to the Aqua Park under the supervision of the Sandos Animation staff. An activities program is also available for adolescents, with assistance of the entertainment and sports team, offering music, billiards, table tennis, foosball, beach soccer, Wii, Xbox, Kinect and more. Toddlers under 4 are welcome at the Kids Club facilities when accompanied by a responsible adult.

In-room babysitting is also available for an extra charg

Sandos Caracol Eco Resort Restaurants

La Laguna
Main restaurant, serving an international buffet.
Dress code: No wet bathing suits; cover-up required. Shoes/sandals and shirt are required to enter the restaurant.

Las Máscaras
Mexican buffet, open for dinner only. (Seasonal)
Dress code: Casual. Shoes/sandals and shirt are required.

La Toscana
Buffet restaurant featuring Italian specialties.
Dress code: Casual. Shoes/sandals and shirt are required.

La Riviera
À la carte Mediterranean specialties, with salad and dessert bar.
Dress code: Casual elegance. Dress shorts are allowed.

Los Lirios
Steakhouse and fishclub featuring à la carte dinner service, with a salad and dessert bar.
Dress code: Casual elegance. Dress shorts are allowed.

El Templo
Japanese Teppanyaki restaurant, with à la carte dinner service.
Dress code: Casual elegance. Dress shorts are allowed.
Reservations Required.

Fogo do Brazil
Brazilian à la carte dinner restaurant. Show dining options.
Dress code: Casual elegance. Dress shorts are allowed.
Reservations Required.

Salvia
Vegan Gourmet. Dinner Only.
Dress code: Casual elegance. Dress shorts are allowed.

All hours are subject to change.

BARS/NIGHTLIFE

L’Elefant – Lobby bar
El Mangler – Sports bar
Los Lirios – Disco bar (18+)
Beach Bar – Serving drinks and snacks
La Sirena – Pool bar
El Mapache – Chill-out bar
La Iguana – Pool bar
La Tortuga – Pool bar
Theater Bar – Theater Bar

Sandos Caracol Eco Resort is located on a beautiful white sandy beach on the exclusive Riviera Maya. Lounge chairs and palapas are provided on the beach, and there are two beach bars, one for all guests and one in the exclusive Select Club area of the beach. The resort includes two large swimming pools for all guests; the main one with a protected area for children. There is also a pool in the exclusive Select Club area. While the kids have fun at the kids club complete with their own pool, adults can have theirs at Scuba Libre, the hotspot for water sports. Guests enjoy live music-and-dance extravaganzas at the theatre or you can dance the night away at La Mision.

Unique Activities
Guests can be a part of the adventure and enjoy spectacular Mayan ceremonies, eco trails, local animals, a suspension bridge, sacred trees and crystal clear cenotes surrounded by a unique natural setting. Learn about the environment at the Eco Club, a fun educational way to witness environment, local fauna and flora.

The Sandos Caracol complex also features a water park, specifically designed to give kids and adults a thrilling aquatic experience! The water park features 29 slides and is divided into three areas: the Aqua Park for young children with 17 mini slides, a children’s area with 5 slides and an area for teenagers and adults with 7 slides. There are fun water features and a delicious snack bar, all surrounded by water spouts to make for a wet and wild adventure!

Water Sports
Kayaking
Sailing/Hobie Cats
Snorkeling
Surfing/boogie boarding
Introductory diving lessons

For an additional charge:
Scuba diving
Snorkeling tours
Fishing trips
Jet skiing
Parasailing
Canoe rides
Boating

Land Activities
Bocce
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Yoga classes/instruction
Water aerobics
on-site Ecotours
Supervised activities for children between 2 and 12 years old
Arts and crafts

Additional Activites Nearby ($)
Rafting
Hiking/biking trails
Helicopter/airplane tours
Skydiving
Bicycle rentals
Rowing or canoeing

Optional Activities (Extra charges apply)
Arts & Crafts
Baby Sitting Service
Spa: Massages, body treatments, beauty salon, Temazcal (18+ yrs)
Golf : 18 hole course designed by Nick Price inside the residential complex of Grand Coral (right next to the hotel)
Scuba diving & reef snorkeling trips
Sight Seeing Tours (Coba, Chichen-Itza, Tulum, Xcaret, Xel-Ha etc)
Car Rental
Romantic Dinners on the Beach
À la carte wines
ATM machine & money exchange
Photo Shop
Medical Service
Laundry Service
Wedding services

Amazing Eco-Adventure Experiences for All

The All-Nature Experience is a unique eco-activities program which allows guests to explore and learn about Sandos Caracol Eco Resort on-site ecosystems throughout the week. Offering seven daily themed tours, Gueses can choose the theme that best fits their vacation style to experience several related eco-activities tied into one tour:

The Soul of Nature
Water World
Adventure
Ancient Maya Cooking
Magic Village
Maya World
Nature and Survival

For the romantics, these informative activities are tied together with a Maya love story – guests can witness this love story unfold across three nighttime ceremonies every week in the resort’s most scenic natural locations. Additionally, a spectacular yearly event to celebrate the Day of the Dead can be experienced on November 1 and 2.

The resort’s most beloved eco-activities will remain available separately from the theme tours, including: swimming in the Jade River, Animal Keeper, Eco Tours, Sensory Experience, swimming in the cenote, bike path, romantic boat ride, and underground Maya cooking.

Adventure Activities:
Bike Path: Become familiar with the hotel’s many natural attractions while you enjoy this route. You can choose the path that is best suited to your physical capacity. This circuit consists of three sections that will take you through the jungle to discover an authentic archeological site of the Mayan culture.

The Underground Springs Route: This path winds through the jungle among a series of natural underground springs that are located within the property. You’ll enjoy learning how these bodies of underground water originated, which are characteristic of and unique to the region.

Mangrove Path: Explore, discover and enjoy one of the least-known habitats that is of the greatest importance to the coastal zones. The mangroves will captivate you and allow you to discover the most important cradle and fountain of life on the Mexican Caribbean coast.

Romantic Boat Ride: Experience a relaxed boat ride through a winding natural river that allows you to come in contact with a diverse array of native plants and animals (reservation required, couples only).

Flora and Fauna:
EcoClub Nursery: Visit the hotel’s nursery and get to know all the native plants of the region. If you wish to participate in the program of plant propagation, you can help plant much more than just a tree.

Mangroves: All throughout the complex you’ll have the opportunity to encounter and admire this surprising natural habitat that serves as a refuge for a large number of wildlife species.

Organic Garden: In this space you can learn vegetable growing techniques to try out at your own home. Promote sustainability by sharing your knowledge — and your organic produce — with your neighbors.

Nature Activities:
Deer Encounter: Quietly arrive at the grounds and admire these white-tailed deer. Observe them interacting with other species and take unique pictures.

Discover the Mayan Jungle: Whether morning, afternoon or night, stay alert and we’re certain that you’ll observe some of the wildlife present at the hotel. There are more than 60 species of mammals, birds, reptiles, amphibians and crustaceans.

Turtle Lagoon: Enjoy observing several species of freshwater turtles in this natural body of water. Don’t miss the chance to take some photos when they come to the surface to sunbathe on the rocks and logs within the lagoon.

Iguanas: You can admire an infinite number of iguanas from the region throughout the Sandos Caracol complex. You’ll have the chance to view these prehistoric examples of jungle wildlife at close range and take pictures to remember your experience.

Mangrove Crabs: These peculiar inhabitants of the mangroves will surprise you with their bright colors, strange walk and unique characteristics. Due to their reproductive cycles, you are most likely to see them between May and September.

Plant a Tree: Sandsos supports the protection and conservation of Mexican forest in the state of Quintana Roo. Be part of this important program.

Eco Education:
Eco-Tour: Take a remarkable walk around the natural areas. The guides will help you observe the extraordinary details that only the Maya jungle offers, like the underground springs, wildlife and beautiful flowers characteristic of this region.

Eco-Tour Kids: The Kids Club staff has a surprise for your children. In this area specially prepared for little ones, they’ll learn to respectfully interact with the environment.

Eco-Tips: Throughout the resort you will find ecological suggestions that will help you lead a more sustainable lifestyle and that will allow you to save money while caring for the environment.

Carbon Footprint: During eco-talks and through clear examples in the hotel you’ll learn how Sandos Caracol is supporting the environment by saving energy and generating less carbon dioxide emissions (CO2). For example, you can enjoy the hot water in the ecological rooms with a clear conscience, because all of the water is heated without contaminating the environment. With diverse, innovative projects Sandos has succeeded in reducing their CO2 emissions by up to 70 percent.

Golf Nearby
Guests have the option of selecting Hotel Room with golf included. Guests receive 3 rounds of golf per week at nearby 18-hole, par 72 Iberostar Playa Paraiso Golf Club including shared cart, range balls and unlimited drinks and snacks (transportation to the course is not included).

Golf is also available at the nearby Grand Coral Golf Club (fees apply), Nick Price’s most golfer-friendly creation, featuring 18 holes, a par 71 and 7,043 yds. It offers a modern Club House and exclusive Beach Club. Grand Coral’s cutting-edge Playa del Carmen golf course preserves the environment of the area.

Entertainment
Nightly shows at the theater.

An entertainment staff hosts a variety of daily beach and pool activities as well.

ALL INCLUSIVE FOR ALL GUESTS

  • All meals included every day: Buffet Breakfast, Buffet Lunch and Buffet Dinner.
  • 24-Hour all inclusive (including snacks during restaurant closing hours)
  • 24-Hour unlimited domestic drinks: beer, soft drinks, house wine and domestic & international cocktails within the resort
  • Hotel Taxes and service charges
  • Free Wi-Fi in designated public areas of the hotel
  • 1 Tennis Court with unlimited day and night use within schedule of operation (reservation required). Includes equipment (balls & rackets), proper attire and court shoes are required.
  • Water sports: Boogie board, sailing (insurance fee applies, lessons not included) & kayaking (subject to ocean conditions). Snorkeling gear (1 hour per day) and introductory scuba diving lesson in pool (once per stay).
  • Gym: free use of exercise equipment, sauna, steam room & Jacuzzi (18+ yrs).
  • Daily activities program with our sports and entertainment team: archery, darts, dancing courses, billiards, football, zumba, beach activities, pool games, water aerobics, water polo, beach volleyball and water volleyball.
  • 3 pools: 1 Exclusive for Select Club Adults Only 18+ Guests, 1 Chill Out Pool, 1 Activities Pool with separate children’s area.
  • Splashing Water Park for everyone with 29 slides! It is divided into three areas: the Aqua Park for young children with 17 mini slides, a children’s area with 5 slides and an area for teenagers and adults with 7 slides. Plus, there are games and plenty of water spouts.
  • Kids Club from 10 am to 10 pm with fully supervised activities program such as: children’s pool, games and arts & crafts and mini disco, for children 4-12 years old.
  • Baby Club for the ages 2-3 years from 10 am to 1 pm and 3 pm to 6 pm.
  • Teens activities for 13 to 17 years old with assistance of our animation and sports team. Music, pool tables, table tennis, foosball (table football), beach soccer, etc.
  • Nightly entertainment at the theatre: Shows, live music and theme nights and movies.
  • Trendy Disco Bar with music (18+).

ALLOW US TO BE A PART OF YOUR DREAMS
If you want to get married in a tropical paradise then plan your big day with us. Imagine how unforgettable a wedding in Playa del Carmen at an all-inclusive beach resort would be. The Riviera Maya has become a popular choice for destination weddings given the natural beauty of the region, and Sandos Caracol Eco Resort is the perfect venue.

Choose from three unique locations for your wedding ceremony (or vow renewals) including our famous cenote, a gorgeous beach gazebo, and a spacious rooftop terrace with ocean view. You can also pick one of our three reception locations, with capacity for up to 100 people.

Personal Wedding Planner

Our dedicated wedding planner will take care of everything including the organization of all the events, so you can expect personal attention to ensure your special day goes exactly how you dreamed it would.

LGBT Friendly

We are affiliated with the IGLTA (the International Gay & Lesbian Travel Association), which is dedicated to reaching out to travelers in the LGBT community to inform them about which travel establishments welcome and support them along the way.

SAMPLE PACKAGES

Caribbean Fantasy

Ceremony on gazebo on the beach
Sparkling wine for toast
Assistance from wedding coordinator
Music for ceremony (iPod or CD)
Arch with flowers
Commemorative certificate in the form of the “Sandos Wedding Tree”
Bouquet and boutonnière
3 Tier custom made wedding cake
Private dinner on the beach (3 hours)
Cocktail with canapés
Menu tasting for 2 people
Couple’s massage at the Sandos Spa (50 minutes)
Rose petals for the aisle during the ceremony
DJ, light and sound during dinner (3 hours)
Upgrade to the next available room category for the couple (subject to availability)
1 Makeup and 1 hairstyle (excludes trial) at the Sandos Spa
Steaming service for the wedding outfit
Symbolic minister
Complimentary honeymoon package for the couple
Package includes 30 people. Additional charge for extra guest. Combinable with legal ceremony.

Emerald Breeze

Ceremony on the ocean front Royal Elite rooftop terrace
Sparkling wine for wedding toast
Assistance from wedding coordinator
Commemorative certificate in the form of the “Sandos Weddings Tree”
Bouquet and boutonnière
Music for the ceremony (iPod or CD)
DJ, light and sound during dinner (1 hour)
2 Tier wedding cake
Private dinner on the Royal Elite rooftop terrace (3 hours)
Cocktail with open bar (1 hour)
Couple’s massage at the Sandos Spa (25 minutes)
Steaming service for the wedding outfit
Upgrade to the next available room category for the couple (subject to availability)
1 Makeup and 1 hairstyle (excludes trial) at the Sandos Spa
4 Floral centerpieces for the dinner
Symbolic minister
Complimentary honeymoon package for the couple
Package includes 30 people. Additional charge for extra guest. Combinable with legal ceremony.

Green Wedding

Natural setup on the deck of the “Cenote Cristalino”
Wedding toast with sparkling wine
Assistance from wedding coordinator
Bouquet and boutonnière
Commemorative certificate in the form of the “Sandos Weddings Tree”
1 Tier wedding cake
Live Mayan drum music during the ceremony
Dinner reservations in a restaurant
Breakfast in bed the day after the wedding for the couple (with prior reservation)
Symbolic minister
Complimentary honeymoon package for the couple
Flower arrangement for the minister’s table
Romantic boat ride with sparkling wine and chocolate covered strawberries (with prior reservation)
Organization of the donations to the less fortunate
Organization of donations to the less fortunate
Organization to the plant a tree to honor your special day
Temazcal ritual for the couple in the Sandos Spa
*Optional: Maya ceremony (extra charges apply)
Package includes 30 people. Additional charge for extra guest. Combinable with legal ceremony.

You can send your enquiry via the form below.

SANDOS CARACOL ECO RESORT

Find The Perfect Trip!